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1. Return Policy
2. Shipping Policy
3. Privacy Policy
4. Contact Us

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1. Return Policy
AquaEast.com Return Policy

AquaEast.com will accept returns for a full refund for up to 30 days from ship date and store credit for up to 60 days from ship date. Gift cards are non-returnable. Fill out return form included in your package completely and include it in your return package (we suggest for you to make a copy for your own records). Please make sure that your merchandise is unworn/unused and in it's original form with original tags. Swimwear must have original tags and hygiene liners attached, and must be in its original condition. We are not responsible for the return shipping so for your protection use a traceable and insured shipping method for your return (no COD's will be accepted). All returned item will be credited back to the original payment used for the order. Website returns are also accepted at our retail locations, proof of purchase is required.
Aqua East Surf Shop
Attn: Web Return
696 Atlantic Boulevard
Neptune Beach, Florida
32266
2. Shipping Policy
AquaEast.com Shipping Policy

Shipping charges depend on the particular shipping method you choose when placing your order. Shipping prices are based on the weight of your order and location to which it is being shipped. All shipping methods are subject to a 1-5 business day processing time. Orders placed after 4pm EST do not start processing till the next business day. We do not ship internationally at this time.
3. Privacy Policy
AquaEast.com Privacy Policy

Thank you for shopping at aquaeast.com. To fulfill your order, we need your address, phone and credit card info. Please remember that we've done our best to ensure the privacy and security of your transactions. Your credit card number and other personal data will be treated with the highest standards of security and confidentiality. We will not share your personal information with any third party without your consent. Orders placed on our site are incrypted using SSL technology to ensure your transactions are protected. With SSL implemented on both the client and server, information transmitted over the internet will remail unaltered and secure. In order for SSL security to work, you must use and SSL enabled browser.
4. Contact Us
Need Help?

Write us at:
Aqua East Surf Shop
696 Atlantic Boulevard
Neptune Beach, Fl. 32266

or

1850 S. A1A Street
St. Augustine Beach, Fl. 32084

Call us at:
904-246-2550

Email us at:
info@aquaeast.com
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